Refund Policy

Last Updated: September 12, 2025

Welcome to QuickCart Ventures!
This Refund Policy (“Policy”) explains how we process refunds for purchases made through our online store. By completing a transaction on our site, you agree to the terms below.

1. Overview

Our goal is to ensure you are satisfied with your purchase. While we carefully inspect and package every item, we understand that issues may arise. This Policy describes when refunds are available, how to request one, and how funds are returned.

2. Eligibility for a Refund

You may qualify for a refund if:

  • The item arrives damaged, defective, or significantly different from the product description.
  • Your order is lost in transit and cannot be delivered.
  • You cancel an order before it has been processed or shipped.

To request a refund, contact us within 14 days of delivery with proof of purchase and any supporting details or photos.

3. How to Request a Refund

Email quickcartventures@gmail.com with:

  • Your order number and full name
  • A detailed explanation of the issue
  • Clear photos or videos if the product is defective or damaged

Our support team will review your request and respond within 2–4 business days with instructions or next steps.

4. Refund Process

Once your request is approved:

  • Refunds are issued to your original payment method.
  • Processing usually takes 7–10 business days, depending on your bank or payment provider.
  • We will notify you by email when your refund has been initiated.

If a product must be returned before a refund can be issued, you will receive instructions for shipping the item back. Refunds will be processed after we receive and inspect the returned item.

5. Partial Refunds

In some situations, only partial refunds are granted, such as when:

  • An item is not in its original condition or is missing parts for reasons not due to our error.
  • A return request is made outside the 14-day window.

6. Non-Refundable Items

Certain products and services cannot be refunded, including:

  • Gift cards and promotional vouchers
  • Downloadable digital goods
  • Final sale or clearance items

7. Late or Missing Refunds

If you haven’t received your refund after the processing period:

  • Check your bank or credit card account again.
  • Contact your payment provider to confirm processing times.
  • If you still need help, email us at quickcartventures@gmail.com.

8. Updates to This Policy

QuickCart Ventures reserves the right to update or modify this Refund Policy at any time. Any changes will take effect immediately upon posting on our website, and the “Last Updated” date will reflect the most recent version.